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 HOME > FAQ
 
1-1 How do I order?

You can use the shopping cart set up for each item on the site. If you wish to by certain items in bulk then please email or fax us so that we can work out a bulk purchasing agreement with you.

1-2 What payment options do you offer?

PayPal® is our primary option, with PayPal® you can use a variety of credit cards. On some special orders there are alternative payment options such as company check, cashier's check, or money orders. Please note that these are only for special case.

1-3 Do you offer refunds if I don't like the item?

We strive to provide you with detailed information and images so that you can make informed, educated purchases. We cannot accept return goods for any reason other than an obvious failur eo f the merchandis ethat is not due to modifications of the merchandise, damage caused by shipping, weather (as when a package is left on the porch bby carrioer) or abuse.

1-4 Do you warranty your merchandise?

The only warranty we offer is the manufacturer's warranty. No other warranty is expressed or implied.

2-1 How do you ship your items?

The vast majority of the items are small enough to mail so we use the U.S. Postal Service for these items. Larger orders or case lot orders are generally too heavy or large for the mail so we use UPS® for these orders.

2-2 How are damaged goods covered?

All of our goods are sent out in new condition and are packaged in such a way that normal shipping will not damage the items. The carrier such as the Post Office, UPS®, or whoever we chose to deliever your item is responsible for any damages. Always be sure that the packaging is in good condition before you receive, or sign for, you merchandise. Some shippers have insurance included in their fees and they are generally limited to a certain dollar value. Insurance should be purchased if you want to insure your merchandise covered.

2-3 Do you offer insurance?

Insurance is always available to you to protect your purchase. However, no insurance is included in the purchase prices. Purchasing insurance will require you to contact us via email or fax to set up arrangements for insurance.

3-1 Do you trade links with other web sites?

Absolutely! But we limit them to text only links and you must reciprocate. We audit our links page from time to time and will remove our link to your web site if we do not find a link to NiftySquirrel.com on your site. Only web sites related to the content of our web site will be considered, please don't send us requests for links to your site if it does not cater to the same general audience as we do.

 
 





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